Is gratefulness a dying art form? Too many times I see leaders who do not appreciate a leadership opportunity for what it is. A lifelong lesson. A chance to add value rather than relish accolades. Unfortunately, there is a spirit of ungratefulness and a lack of appreciation for the many rewards that come from being […]
Category Archives: Relationship Building
Well, it’s that time again. Election season is upon us and here we go with ongoing coverage of national and local hotly contested mid-term races. Don’t get me wrong. I’m a news junkie like the best of them flipping television channels to catch the latest late-night scores as if election coverage were the Super Bowl.
What an exciting week connecting strangers and friends. After more than 20 years working in the “relationship-building” industries, I was delighted this week to make some extraordinary introductions happen.
I’m convinced that there is just a standard of acceptable customer service. Going to any restaurant, grocery store, hotel, or shopping center, you come to expect reasonable standards of service. There’s something to be said about those establishments that go the extra mile to provide quality experience. It is as if the staff anticipates needs. […]
Anyone can assume a leadership role. This happens through an appointment, election, or self-selection. Taking on the position does not mean that one is prepared or equipped to be an effective leader or successful. So, what does it take to be successful? There are many ways leaders are deemed to be accomplished. Some are measured according to […]
- 1
- 2