Is there ever a right time to sharpen leadership skills? Some contend that we get the very best training up front before we jump into a leadership post. Others would argue that we develop our talent if we run into a problem. Regardless of how we receive the input, we should receive the support as […]
I’m convinced that there is just a standard of acceptable customer service. Going to any restaurant, grocery store, hotel, or shopping center, you come to expect reasonable standards of service. There’s something to be said about those establishments that go the extra mile to provide quality experience. It is as if the staff anticipates needs. […]
Today is the 90th anniversary of women’s suffrage, the day women earned the right to vote. Across the national there are celebration, speeches, acknowledgments, and gathering. But, despite all the fanfare do we realize there is still so much further to go?
August 25th is the birthdate of a noted leader and the late tennis pro, Althea Gibson. She rocked the world of tennis with her ability and stature during a time when she was least expected to do so. What makes her legacy so meaningful is that she was a trailblazing athlete who became the first […]
Well, it’s official. Civic engagement is the answer! Recent news reports about voting fraud and conflicts of interest in Bell, California, a Los Angeles suburb, underscore the importance of community members getting involved in public affairs. Apparently Bell city officials lined their pockets with the nation’s most exorbitant local salaries despite budget cuts and layoffs. […]