As the prayer was said, we all collectively gasped. It was New Year’s Eve 2010 and my family gathered along with my grandmother to bring in 2011. We held hands as a family a few hours before midnight to quietly welcome 2011 with gratitude and without fanfare. But, this was no ordinary New Year’s Eve celebration since my grandmother reminded us all of an important leadership lesson.
Archive for the ‘Communication’ Category
Called to Lead
Sunday, January 9th, 2011
Give Me Liberty!
Saturday, December 4th, 2010Patrick Henry shouted, “Give me liberty or give me death!” The next generation shouted, “Give me liberty!” The “Now Generation” shouts, “Give me!”
15 Traits of Grateful Leaders
Tuesday, November 9th, 2010Is gratefulness a dying art form? Too many times I see leaders who do not appreciate a leadership opportunity for what it is. A lifelong lesson. A chance to add value rather than relish accolades.
Unfortunately, there is a spirit of ungratefulness and a lack of appreciation for the many rewards that come from being a leader. But, there is hope. Here are fifteen ways leaders today can be grateful:
‘Tis the season!
Sunday, October 31st, 2010Well, it’s that time again. Election season is upon us and here we go with ongoing coverage of national and local hotly contested mid-term races. Don’t get me wrong. I’m a news junkie like the best of them flipping television channels to catch the latest late-night scores as if election coverage were the Super Bowl.
Commitment to Service
Sunday, August 29th, 2010I’m convinced that there is just a standard of acceptable customer service. Going to any restaurant, grocery store, hotel, or shopping center, you come to expect reasonable standards of service.
There’s something to be said about those establishments that go the extra mile to provide quality experience. It is as if the staff anticipates needs. Sometimes they readily have your concerns handled.
